I called my mother’s primary care physician’s office- told the receptionist that my mom was a patient and unfortunately, passed away in January. Then I asked if I could obtain copies of my mom’s medical records. The woman on the other end of the phone was silent for a few moments…then she said- are these records for your use? I told her they were. She then told me I would have to call back on Monday to talk to the Office Manager- as she was uncertain of such procedure.
Hello!
My mother died. Why can’t I have a copy of her medical record??!!!
It hurt me to hear someone “keeping” my mom’s history from me. How dare someone come between me and my mom- especially now that she’s dead.
It made me cry.
And I will call back on Monday.